Refund policy

We want you to be happy with your Salute to Home Apparel purchase. Because our products are made to order, our return and exchange policy is a little different from that of a traditional retail store.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery by emailing info@salutetohome.com or submitting our Contact Us form.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos showing the item and the problem

Once we've reviewed the issue, we'll work with you to provide an appropriate replacement or refund.

RETURNS 

Because each product is made to order specifically for you, we generally do not accept returns for buyer's remorse, change of mind, or accidentally ordering the wrong size or color.

If you believe there is an issue with your order, please contact us at info@salutetohome.com or through our Contact Us form before returning any merchandise.

Please do not send products back without first contacting us and receiving return instructions.

SIZE EXCHANGES

Because our apparel is made to order, we generally cannot offer exchanges when the incorrect size is ordered.

Each product page includes a sizing guide, and we strongly encourage reviewing the measurements before placing your order.

If you receive an item that was incorrectly labeled or differs from the size you ordered, please email info@salutetohome.com or submit our Contact Us form so we can make it right.

REFUNDS 

When a refund is approved, it will be issued to your original payment method. Please allow approximately 5–10 business days after the refund is processed for it to appear on your account, depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the refund is the result of a damaged, defective, misprinted, or incorrect item.

NON-RETURNABLE ITEMS

The following are generally not eligible for return or refund:

  • Items ordered in the wrong size or color

  • Buyer's remorse or change-of-mind purchases

  • Gift cards

  • Final sale items

  • Items that have been worn, washed, altered, or damaged after delivery

This does not affect refunds or replacements for products that arrive damaged, defective, misprinted, or incorrect.

QUESTIONS?

We're happy to help with any questions or concerns about your order. You can reach us by emailing info@salutetohome.com or by submitting our Contact Us form.

We typically respond within 1–2 business days and will do our best to help resolve any issue with your order.