Shipping policy

Thank you for supporting Salute to Home. Every purchase helps support our mission while allowing you to proudly honor those who serve and have served.

Because our apparel is made to order, please allow time for both order fulfillment and shipping.

Order Processing & Fulfillment

Most orders are produced and prepared for shipment within approximately 3–5 business days.

Because our products are made to order through our fulfillment partners, production times may vary depending on the product, order volume, availability, and other circumstances.

Business days do not include weekends or holidays.

Once your order has been fulfilled and shipped, you will receive an email containing your tracking information.

Shipping Rates

Available shipping methods and rates are displayed at checkout based on your order and delivery destination.

If free shipping or other shipping promotions are available, eligibility and any applicable requirements will be displayed on our website or during checkout.

Estimated Delivery Times

Delivery times vary depending on your location, selected shipping method, carrier, and fulfillment location.

Any delivery dates or timeframes provided at checkout or after your order is placed are estimates and are not guaranteed.

Please remember that estimated delivery time is separate from the time required to produce and fulfill your made-to-order items.

Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery times.

Shipping Destinations

We currently ship within the United States.

International shipping is not currently available but may be offered in the future.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

You can use the tracking link provided in the email to follow the progress of your shipment.

Please allow some time after receiving your shipping confirmation for the carrier's tracking system to update.

Shipping Addresses

Please carefully review your shipping address before completing your purchase.

If you discover an error after placing your order, contact us as soon as possible by emailing info@salutetohome.com or submitting our Contact Us form.

Because orders may enter fulfillment quickly, we cannot guarantee that a shipping address can be changed after an order has been submitted.

Salute to Home is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided when an order is placed.

Lost Packages

If your tracking information indicates that your package may be lost in transit or your package has not arrived within the expected delivery timeframe, please contact us by emailing info@salutetohome.com or submitting our Contact Us form.

Please include your order number and any available tracking information so we can review the issue and assist you.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 30 days of delivery by emailing info@salutetohome.com or submitting our Contact Us form.

Please include: